Depending on which type of device you are using, there are a few basic troubleshooting steps that you can try before reaching out to our Support Team.
Enplug Devices
Content is not displaying correctly, or is a black or white screen.
You can try unplugging the power to the device, then plugging it back in. If this does not resolve the issue, please contact our Support Team at support@spectrio.com.
BrightSign Devices
Content is not displaying correctly, or is a black or white screen.
You can try unplugging the power to the device, then plugging it back in. If this does not resolve the issue, please contact our Support Team at support@spectrio.com.